Over time, the system will automatically refine its responses and adapt to changing circumstances. This enables it to process and understand what a user is writing or saying, then generate appropriate responses in a natural way. Ĭonversational AI combines machine learning with natural language processing. Natural language processing (NLP) is an area of artificial intelligence concerned with the automated analysis and generation of human language. Machine Learning algorithms learn by example and can be continuously taught and re-trained over time, allowing them to adapt and improve with experience. These use artificial intelligence to replicate the kind of interaction that users would expect from a helpful and well-informed human being. Conversational AI (artificial intelligence) involves the study of techniques for software agents that can engage in natural conversational interactions with humans.Ĭonversational AI allows inquiries to be handled by technology, in the form of a chatbot or voice assistant.
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